Pre Requisites

Before you can submit order requests through the API, the following must be in place:

1. A signed data sharing agreement Access to the 3PA API requires a countersigned agreement with Ticketmaster. If this is not yet in place, contact your account representative.

2. API credentials You must have a valid API key for the environment you intend to use (sandbox or production). Credentials are issued by Ticketmaster during the onboarding process. See the Authentication page for how to use them.

3. Event allocation You must have been allocated inventory for at least one event before you can submit orders. Allocations are configured by Ticketmaster on your account and will be visible when you call the Get allocated events endpoint.

Allocations are not self-service — they are set up as part of the onboarding process or when new events are added to your scope. If you believe you should have access to an event but it is not appearing in your allocation, contact your Ticketmaster point of contact.

4. Valid resource identifiers To construct a valid order, you will need the identifiers returned by the allocation endpoints (event IDs, price type IDs, and for fixed-seat orders, section, row, and seat values). These are available via the Get a single event allocation endpoint once your account is configured.