Introduction

The Ticketmaster Third-Party Agent (3PA) API allows authorised agents to ingest ticket orders directly into the Ticketmaster platform for fulfilment on behalf of their customers. It is a REST API that uses API key authentication and returns JSON responses.

As a 3PA, you have access to a defined allocation of inventory for specific events and venues. You use this API to:

• Retrieve the events and inventory you have been allocated
• Submit ticket orders against that inventory
• Cancel orders in full or in part

Access to this API is available to organisations that have signed a data sharing agreement with Ticketmaster. If you are not yet a registered 3PA and would like to become one, contact your Ticketmaster account representative.

How to use this documentation

If you are new to the 3PA API, we recommend reading through the following sections in order before diving into the API specification:

1. 3PA Onboarding Process - understand the end-to-end integration journey before you write any code.
2. Get Your Allocation - learn how to discover the events and inventory available to you.
3. Create an Order - understand how orders are structured and submitted.
4. Cancel Full Order / Cancel Partial Order - understand your options for reversing an order.

Once you are familiar with the concepts, the API Specification section provides the complete reference for each endpoint, including request parameters, response schemas, and error codes.